To really really want something. I get it. For example, I'd love to have the waistline I had last May. My suggestion for items in our collection is to buy early in the season. We run out of coveted sizes fairly quickly. When we put a staple item on sale it's usually because we only have extra smalls... But I love to hear Hilary on the phone with customers anxious for an item because I can tell when they get a little snappy on the other end! "I need it for my birthday on Friday!" and so it goes. This season, if I were my customer, I'd be sure to get the Heidi shirt (the feather detail is hilarious and cool) and I'd wear it with the Lazaar pant which I'd buy a size big bc I'm into slouchy.
